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#PUBG MOBILE OFFICIAL HOW TO#
#PUBG MOBILE OFFICIAL ANDROID#

On some phones, temperature control will lower the processor frequency when the temperature is too high. Consider charging the phone till sufficient batter level, then experience the game.Ĭheck the temperature of your phone. This may result in lower frame rate and game lags.

On some phones, processor frequency will be lowered when the battery level is low. What can I do to make the game run smoothly when it lags?Ĭlose all processes and restart your device.Ĭheck your battery level. We recommend playing on your mobile devices for a better experience. Refunds are not available, so please check your purchases carefully before finalizing them. These are two separate games, so you will need an account for each.Ĭan I get BP/BS refunds if I purchased the wrong item? PUBG MOBILE LITE is a separate game altogether, so the items will have different prices than PUBG MOBILE. Is there an iOS version of PUBG MOBILE LITE?Īre item prices in PUBG MOBILE LITE and PUBG MOBILE the same? If not, why? Can I play with my friends that are on PUBG MOBILE? PUBG MOBILE LITE is smaller in size and compatible with more devices with less RAM, yet without compromising the amazing experience that attracted millions of fans around the world! PUBG MOBILE LITE features fast-paced matches and a smaller map made for 60 players, providing a more exhilarating combat experience in the traditional PUBG MOBILE setting. What is the difference between PUBG MOBILE and PUBG MOBILE LITE? Accounts are not shared and the current version does not support transfers. The installation pack is about 500 MB.ĭo these two games share accounts? If not, can I transfer from one to the other? You can Email your query to the PUBG Mobile Customer Support team on The support team will respond to your concerns and queries at the earliest.How much storage should I reserve for this game? How big is the installation pack?ĭevices with 1GB RAM.Elaborately explain your issue and the PUBG Mobile Customer Support executive is there to solve your problem.ģ.You can chat with PUBG Mobile executives directly If you unable to find your issue from the provided general problems, then you can click on the chat button present on the top right corner which will redirect you to a live chat with the PUBG Mobile Corp.

#PUBG MOBILE OFFICIAL HOW TO#

It will show an article of how to solve your issue.

From the sub topics list, select your particular issue.

Select the topic of your issue from the list.

Go to Customer Support from in-game settings

Under the Basic section, click on the Customer Service, present at the bottom left corner beside the Log out button.

Go to the Settings of your PUBG Mobile Account.

Note: PUBG Mobile Support through Website only handles Customer Service inquiries of players that downloaded their game from stores in South Korea and Japan (available only in Korean and Japanese). This will successfully submit your issue with the PUBG Mobile Customer Support.Īfter successful submission, the support team will respond to your concerns and queries at the earliest through the submitted Email Address. to understand and solve your problem more quickly) (This is an optional step but always try to put a screenshot if possible as this will help the PUBG Corp.

Attach files related to your problem i.e.

Select Issues from the drop-down list i.e., Account Management, Installing & Launching, Purchases & Refunds, Reports & Banned, Gameplay or Events & etc.

#PUBG MOBILE OFFICIAL ANDROID#

Select Platform from the drop-down list i.e., Android or iOS.